Hassle-Free Delivery & Easy Returns
At Bathroom Collective, we are dedicated to providing a smooth and reliable shopping experience from checkout to delivery and beyond.
Shipping Information
1. Delivery Times
- Standard delivery: 3–7 business days
- Express delivery: 1–3 business days (additional charges apply)
- Delivery times may vary for oversized or custom items
2. Shipping Charges
- Free standard shipping on orders over [insert amount]
- Calculated at checkout for orders below the free shipping threshold
3. Order Tracking
Once your order is shipped, we will email you a tracking number so you can monitor delivery progress in real-time.
4. Delivery Locations
We deliver across [Your Country/Region]. For international orders, please contact us for a custom quote.
Returns & Exchanges
1. Easy 14-Day Returns
- If you’re not 100% satisfied, return your product within 14 days of delivery for a refund or exchange.
- Items must be unused, in original packaging, and with proof of purchase.
2. How to Initiate a Return
- Contact us at returns@bathroomcollective.com with your order number and reason for return.
- We will guide you through the return process and provide shipping instructions.
3. Refunds
- Refunds are processed within 7–10 business days after we receive and inspect the item.
- Refunds will be issued to the original payment method.
4. Non-Returnable Items
- Custom orders and clearance items are not eligible for return unless faulty or damaged.
5. Damaged or Incorrect Items
- Please inspect your order upon delivery.
- Report damaged, defective, or incorrect items to us within 48 hours at support@bathroomcollective.com for a fast resolution.
Contact Us
For questions about shipping or returns, reach out to:
📧 support@bathroomcollective.com
📞 +[Your Contact Number]
